Bring your own towels. If you forget your towel, please see an Instructor as we have extra towels for you.
State Code does not allow the use of diapers in the pool. Children that are not potty-trained need to wear a swim diaper (which are available for purchase at the pool). Disposable or washable swim diapers are acceptable.
Please braid or tie back long hair or wear a bathing cap - This keeps hair out of the swimmers face as well as keeps the pool(s) clean.
ALL students & swimmers must rinse off with warm water before entering the pool.
Annual Program Fee: An annual family fee of $25 per family.
Missed Classes: There will be NO make-ups for missed classes. If more than 2 classes are missed due to illness or emergency, contact Swim School management.
Customer Cancellation: There is a $20 Class Cancellation fee. If cancellation is made prior to 5 days of start of class, a full credit will be put on your Swim School Account.
Swim School Cancellation: If for any reason Swim School cancels class, your Swim School account will be credited for that class.
Mid-Swimester Cancellations: Must be done through the Swim School office. Credits for future classes in session will be given to your Swim School account minus a $20 processing fee.
Inclement Weather: In the event of bad weather call Swim School! 860-822-6879. Updates will be posted on the answering machine, this Website & our Facebook Page. We are also able to Text you if there is going to be a cancellation - make sure you 'opt in' on the registration form and put your Cell Number in the Cell field!
If classes are cancelled (due to weather or Swim School cancels a class) a credit will be issued to your Swim School account that you can use toward a future swim class, retail purchase, family swim or other swim school program.
We understand that schedules can sometimes change, and conflicts do arise, but if you need to change your swim day or time – please notify us so that we can find a more appropriate class or time for you.