Pool Rules & Policies

Bubbles to Butterfly Pool Rules

* Bring your own towels. If you forget your towel, please see an Instructor as we have extra towels for you.

* State Code does not allow the use of diapers in the pool. Children that are not potty-trained need to wear a swim diaper (which are available for purchase at the pool). Disposable or washable swim diapers are acceptable.

* Please braid or tie back long hair or wear a bathing cap. This keeps hair out of the swimmers face as well as keeps the pool(s) clean.

* While on State Campground property, the speed limit is 10 mph!  

Cancellation  Policies

Customer Cancellation: Please notify Swim School office 5 days prior to the start of the class and a credit to your Swim School account will be given less a $20 charge per child.

Swim School Cancellation: If for any reason Swim School cancels class, your Swim School account will be credited for that class.

Mid-Swimester Cancellations: Must be done through the Swim School office. Credits for future classes in session will be given to your Swim School account minus a $20 processing fee.

Inclement Weather: In the event of bad weather call Swim School! 860-822-6879.  Please do not call the hotel or campground, as we do not have use of their phones – call Swim School only! Updates will be posted on the answering machine. If classes are cancelled a credit will be issued to your Swim School account.

Change Policy: We understand that schedules can sometimes change, and conflicts do arise, but if you need to change your swim day or time – there is a $10 change charge.  (This does not apply to instructor recommended class changes).

Programs Policies

Program Fee: An annual family fee of $10.

Missed Classes: There will be NO make-ups for missed classes. If more than 2 classes are missed due to illness or emergency, contact Swim School management.